My promo code doesn't work
The promo code is invalid. There could be a few explanations. You can read this for help.
The promo code is invalid. There could be a few explanations. You can read this for help.
If your promo code won’t apply or you get an error message, check whether the following applies to you:
You’ve already used the code. Our promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.
The code has been entered incorrectly. The codes are case sensitive so enter it exactly as it is written and try again.
The code has not met the conditions of use and cannot be used for this purchase. Your purchase may be below the minimum amount, or the code you applied is not valid for the products in your cart.
The code has expired. Check the expiry date of the code, as some of them run for a limited time or expire after a set period.
One or some items aren’t eligible. Check the terms and conditions of the code, and make sure the items in your shopping cart aren’t excluded items. Remove those products from your cart to proceed.
Promo code is not permitted by Danone’s Policy for the Marketing of Breast Milk Substitutes and other Agreements and Codes that we are part of in Australia and New Zealand. These do not allow discounts on infant or follow-on formula (Stage 1 or 2).
Promo code is not permitted by Danone’s Policy for the Marketing of Breast Milk Substitutes and other Agreements and Codes that we are part of in Australia and New Zealand. These do not allow discounts on infant or follow-on formula (Stage 1 or 2).
If you have checked all the above and are still having issues with the code, we'll need to see a screenshot of your shopping cart that shows the promo code and all items in your cart. Please contact NutriciaStore Customer Service team @nutriciastore@danone.com for further assistance with the screenshot attached to your enquiry.